iUniverse utilizes Content Distributors, LLC
for printing and distribution fulfillment.
Please note: As a print-on-demand
provider, Content Distributors, LLC prints each order as it is placed.
Softcover books take up to two days
to print and pack before shipping. Dust
jacket hardcover books can take five
days to print and pack before shipping.
All shipping timelines and service levels are based on the date your
books leave the printing warehouse.
You'll receive an e-mail on the day your order is shipped. This e-mail will contain shipping tracking
numbers if you've selected a tracked shipping method.
Your books can be shipped from a variety of printing
warehouses. This variation is based on
your geography and the availability of the products in your order. In most cases, this variation will decrease
shipping times as the orders have less distance to travel to reach you.
What gets the books to me faster?
Expedited Shipping is available for an additional charge. When
selecting the Expedited option, you understand the books will ship after the
designated production time as outlined above. (Examples: Expedited Shipping on
a paperback book will arrive approximately three to four days after the order
has been processed. Expedited Shipping on a hardcover book will arrive
approximately seven to eight days after the order has been processed.)
International Shipping is any order not
destined for the United States, Canada, Great Britain or Australia. In order to ensure tracking on international
shipments, please choose an Express shipment method. As with all of our
shipping methods, tracking information will be forwarded to the e-mail address
provided during registration. If the books do not arrive or are damaged, they
cannot be replaced. Delivery time
depends on location.
Due to the nature of our business, all orders are printed at the
time of order and cannot be cancelled or changed once the order is completed.
Titles are nonreturnable. Please double check all shipping/billing addresses,
quantities and shipping options before submitting your order.
All free shipping is sent via United States Postal Service
Priority Mail shipping. This shipping
is tracked for U.S. domestic orders.
For additional questions please contact the Book Sales
Department at 1.800.AUTHORS.