e-Patients Live Longer
e-Patients Live Longer
The Complete Guide to Managing Health Care Using Technology
Perfect Bound Softcover
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If you are frustrated, confused, or simply eager to find the best way to work through the complexities of our health-care system, e-Patients Live Longer has solutions for you. Author Nancy Finn has written this comprehensive how-to guide about using e-tools effectively to facilitate the best medical care possible. Filled with tips, suggestions, and guidelines, it explains how to • communicate and collaborate more effectively with your healthcare providers; • put together a personal health record; • use e-mail and patient portals; • maximize the effectiveness of your smartphone with beneficial health-care apps; • oversee your safety when you are hospitalized; • find the right information on the web; • wade through the maze of health insurance options. Each chapter includes anecdotes that are easy to relate to, as well as a summary of important key points. A glossary of commonly used words rounds out this easy-to-use reference guide. e-Patients Live Longer has all of the answers to enable you get the best health-care deal for you and your family. Get the best health-care you can today!
Email, portals and smartphones are only as effective as their ability to empower you and your medical providers to communicate and collaborate. It seems that the majority of Americans, rich and poor, well educated and not so well educated, young and old have adapted digital technology for business and social reasons. Over the next ten years, rapid innovation in wireless communication will provide even more features and applications to change the way that healthcare is delivered. Now is the time to adapt these tools to engage and insure that as an e-Patient, you will experience the most effective healthcare currently available Key Points: Chapter Three Continuous Care Using Email, Portals, Smartphones 1.More is better than less when it comes to communication between patients and doctors as long as it is done with respect and common sense. The currently available tools of communication – email, smartphones, and web resources including portals are an opportunity for you and your providers to foster the continuous care that you deserve. 2.Many doctors will not voluntarily engage in email with patients so you have to take the lead and ask for it. There must be ground rules regarding how quickly you expect your emails to be answered and what content is appropriate. You need to understand that email should only be used for non-urgent medical matters and that the privilege of communicating via email with doctors cannot be abused with too many questions or comments that waste the doctor’s time. 3.Privacy of your healthcare information is a continual problem and you need to be very aware of who might read your emails; hear your conversations or see your text messages. It is up to you protect yourself and to decide what information must be kept strictly confidential and when it does not matter so much. 4.The patient portal is the ideal medium where you and your physicians can exchange messages securely and asynchronously. Unfortunately for most individuals, the implementation of a portal is a physician’s choice. Once it is available, however, you should make use of the portal for ongoing communications with your provider: for scheduling your appointments, retrieving your lab results, and following web links posted on many portals that provide you with helpful health information resources. 5.Those who suffer from chronic illnesses such as congestive heart failure, asthma, diabetes, and many other conditions can greatly benefit by using email, portals, or smartphones to send your daily readings to a designated individual in your provider’s office so that you are closely monitored and avoid extra trips to your doctor’s office, or worse the emergency room. 6.As smartphone technology advances, messages, audio reports and images of wounds, sores, bites, swollen limbs, etc. can be transmitted to your physicians for faster, more efficient solutions. 7.Your smartphone could even save your life if you include your emergency contact (ICE) information in your phone in case you are rushed to the emergency room unconscious and cannot identify yourself to the doctors there. .
Nancy B. Finn is a writer and thought leader on the impact of digital communication on organizational behavior, healthcare and patient care. She is the author of e-Patients Live Longer, The Complete Guide to Managing Health Care Using Technology, published by iUniverse. This book, targeted to baby boomers, senior citizens and individuals who suffer from chronic conditions illustrates how simple communication tools including the Internet, email and smartphones, enable patients to be empowered, engaged and educated. She has also authored Digital Communication in Medical Practice published by Springer, and targeted at a physician audience, and two books on business and digital communication: The Electronic Office, published by Prentice Hall and Writing Dynamics published by the CBI Division of Van Nostrand Rheinhold. Ms Finn is the Founder and President of Communication Resources, a consulting organization that offers advice and training workshops on the management of patient information and the transition to patient-centered care, For several years she held senior corporate marketing/marketing communication positions in high tech, publishing and financial services. She has also taught presentation skills workshops, communication and new media courses at universities in the Greater Boston area including: Boston University, Bentley College, Suffolk University and Leslie University. and. She contributed a chapter: Finn NB. Communication: The Key to Good Medicine, Nash DB, Skoufalos A, Hartman M, Horwitz H, eds. Practicing Medicine in the 21st Century. Tampa, FL: American College of Physician Executives; 2006. Ms Finn is on the Board of Overseers of Mount Auburn Hospital, an active member of the Society of Participatory Medicine, and writes the Media Watch column for the Journal of Participatory Medicine. She is on the Health Advisory Board of the Massachusetts Technology Leadership Council. She holds a Master’s degree in Education and a Bachelor’s degree in journalism from Boston University. Ms Finn has been a speaker at many national forums on communication technology topics, writes a healthcare blog: www.healthcarebasicsinfo.com. and is a contributor to the blogs e-patients.net, and Trusted MD. She is the editor of a monthly e-newsletter, Health Care Basics.

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